Chicago Investment Group
  Privacy

Chicago Investment Group, LLC
Customer Information Privacy Principles

Like most industries today, the financial services industry is rapidly being shaped by technology, which is changing the way we do business. To be successful in this environment, we must continue to ensure that our customers that we will manage their financial affairs expertly and confidentially.

At Chicago Investment Group, our customers have access to a broad range of products and services from basic banking products to investments, mortgages, insurance, and online banking. To deliver these products and services as effectively and conveniently as possible, it is essential that we use technology to manage and maintain certain customer information.

We want to assure all of our customers that whenever information is used, it is done with discretion. The safeguarding of customer information is an issue we take seriously at Chicago Investment Group. To affirm our continuing commitment to the proper use of customer information, we have set forth the following Privacy Principles. These Privacy Principles guide us in serving the privacy needs of our customers.

Recognition of a Customer’s Expectation of Privacy: 

At Chicago Investment Group, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our customers’ trust. Thus, the safekeeping of customer information is a priority for Chicago Investment Group.

Use, Collection, and Retention of Customer Information:

Chicago Investment Group limits the use, collection, and retention of customer information to what we believe is necessary or useful to conduct our business, provide quality service, and offer products, services, and other opportunities that may be of interest to our customers.

Maintenance of Accurate Information: 

Chicago Investment Group recognizes that it must maintain accurate customer records. Therefore, Chicago Investment Group has established procedures to maintain the accuracy of customer information and to keep such information current and complete. These procedures include responding to requests to correct inaccurate information in a timely manner.

Limiting Employee Access to Information: 

At Chicago Investment Group, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on these Privacy Principles. Because of the importance of these issues, all Chicago Investment Group employees are responsible for maintaining the confidentiality of customer information and employees who violate these Privacy Principles will be subject to disciplinary measures.

Protection of Information via Established Security Procedures:

Chicago Investment Group recognizes that a fundamental element of maintaining effective customer privacy procedures is to provide reasonable protection against the unauthorized access to customer information. Therefore, Chicago Investment Group has established appropriate security standards and procedures to guard access to customer information.

Restrictions on the Disclosure of Customer Information: 

When it comes to sharing customer information with unaffiliated companies, Chicago Investment Group places strict limits on who receives specific information about customer accounts and other personally identifiable data. Chicago Investment Group may share information with such companies if they provide a product or service that may benefit our customers. Whenever we do this, we carefully review the company and the product or service to make sure that it provides value to our customers.
 
We share the minimum amount of information necessary for that company to offer its product or service. We may also share information with unaffiliated companies that assist us in providing our products and services to our customers; in the normal course of our business (for example, with consumer reporting agencies and government agencies); when legally required or permitted in connection with fraud investigations and litigation; in connection with acquisitions and sales; and at the request or with the permission of a customer.

Maintaining Customer Privacy in Business Relationships with Third
Parties:
 

If we provide personally identifiable customer information to a third party with which we have a business relationship, we will insist that the third party keep such information confidential, consistent with the conduct of our business relationship.

Disclosures of Privacy Principles to Customers: 

Chicago Investment Group recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. As a result of our commitment, we have developed these Privacy Principles which are made readily available to our customers. Customers who have questions about these Privacy Principles or have a question about the privacy of their customer information should call Chicago Investment Group at (866) 467-3621 or e-mail at cig@gocig.com.

These Privacy Principles apply to individuals, and we reserve the right to change these Privacy Principles, and any of the policies or procedures described above, at any time without prior notice. These Privacy Principles are for general guidance and do not constitute a contract or create legal rights and do not modify or amend any agreements we have with our customers.

I understand and agree to the terms of the Privacy Principles as listed above and give my permission to Chicago Investment Group to disclose personal financial information to any affiliated third party.

I understand the terms of the Privacy Principles as listed above and do not wish to have Chicago Investment Group disclose any financial information to any non-affiliated third party.

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Please contact us for a free packet of information. Let us know how we can assist you in your financial goals.

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